Forever blowing bubbles.
I got all excited by this neato bubble chart by Hoff:
and really wanted to take it out for a test drive in my own organization ... until I realized that I had no idea what “impact” meant.
What is “security impact”? Does this mean the ability to make things “more secure”? How do you decide whether your firewall has more “security impact” than your antivirus? (Will the Ghost of Metrics Future please go back to haunting Ebenezer Jaquith? Thank you.)
What is “business impact”? Does this mean how visible your security measures are to your business users? Does it mean how fundamental it is to whatever application your business is using? Does it mean how much it would screw the business if it didn’t work right? Or does it mean how much your business thinks it is helping them accomplish their goals (as opposed to just keeping Bad Things From Happening)?
A firewall might not have any business impact if users don’t know or care that it’s there. But it sure as hell would impact the business if it went down. You could argue that it “enables” the business to connect with external parties, but they’ll come right back and argue that they could communicate with them better if that firewall wasn’t in the way.
The bubble chart there shows antivirus as having a high “business impact.” According to whom? Is it helping the business get the job done, or is it saving the users from themselves at a higher rate than the other security products in the portfolio?
I’d like to hear what you all would define as “impact.” Other than the medical term, that is.


Hrmm...I’d be a little confused as well.
Business Impact #1 - The technology presence allows business that wouldn’t otherwise be possible or permissible. You need to answer to PCI which pretty much requires SSL for transactions.
Business Impact #2 - The technology presence averts possible downtime, disclosure, cost, support… AV software certainly can keep a sales laptop up far more than if that laptop were naked. Perhaps the art of risk analysis is here...or those fun estimates on theoretical ROI for security?
Business Impact #3 - The technology may result in action that is required by the business, such as reducing privileges. I look at DB Monitoring in this category. The business basically has to do things due to the newfound knowledge; i.e. impact.
Business Impact #4 - The technology holds business back. Change management could become a security/audit resonsibility, which almost certainly will slow down development and customer issue resolution (of course, it might save in downtime and mistakes...).
Of course, this could mean multiple categories, depending on how regulated the business is. Lack of AV may prevent business tasks from being allowed, let alone done with the aversion of risk.
Security Impact #1 - The technology provides benefit to the security teams in determining the security of the business or target of the security technology (more data!). An IDS adds information for the security team that it might otherwise not have, but doesn’t actually actively do anything. It’s presence really does not impact any business functions, either good or bad.
Security Impact #2 - The technology reduces the amount and/or duration of security incidents, either potential or actual. An AV product could actively block malware.
Security Impact #3 - The technology opens new avenues of attack and/or control to attackers; larger footprint, more complexity (added for Hoff!). An IPS can be subverted by an attacker to start blocking legit services due to spoofed data. If I want your firewall to block your communication to XYZ, I’ll abuse the firewall enough with spoofed data from XYZ, such that the IPS kicks in and blocks it. Or Symantec AV rolled out everywhere means a flaw in it can be exploited everywhere.
I’m sure there’s more, but that’s my first 10 minutes’ of thought.
IDS? It may appear to have little business impact, either good or bad, so why bother? Well, because it can be quite invaluable to the security teams, to be honest.
IPS? I understand it can have a security impact, but more security impact and less business impact than a firewall? That seems backwards.